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Managed IT

Managed IT — complete management of your infrastructure

Your IT department, without the complexity of an in-house IT department.

Proactive administration, monitoring, updates and security, in a single ongoing service.

Outsourcing IT doesn't mean someone turns up when something breaks. It means someone is continuously making sure things don't break.

We take responsibility for your company's infrastructure: devices, accounts, network, servers, backups and security policies. You get a single partner and a clear picture of what you have.

What you get

  • Predictable IT operations at a predictable cost.
  • Fewer unplanned interruptions to your business.
  • One party responsible for your entire infrastructure.
  • Investment decisions made in good time, not under pressure.

What's included

Service components

Proactive administration

Regular system checks, correction of configuration drift and removal of problems before users ever notice them.

Monitoring

We track the state of important equipment and services — storage space, availability, errors, backups — and react to warning signs, not to complaints.

Built-in security

Security policies are part of administration: device protection, two-factor authentication, access control and account hygiene.

Infrastructure documentation

What equipment exists, how it is configured, which licences are active, who has access to what. The documentation belongs to your company.

Frequently asked questions

What businesses ask us most often

If your question isn't here, write to us — we give concrete answers, and no quote before we understand your situation.

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How is this different from calling someone when something breaks?

The reactive model fixes the current incident and stops there. Managed IT means ongoing administration: monitoring, updates, security and documentation. The aim is for the number of incidents to fall over time.

How do we get started?

We start with an assessment of your existing infrastructure. The result is a clear picture of what you have, a list of risks and a management proposal. Only after this stage can a fair price be discussed.

Will we become dependent on you?

No. The documentation, licences and accounts belong to your company. If you want to change provider or build an in-house team, everything we manage can be handed over.

Need IT that simply works?

We start with a short conversation and an assessment of where things stand — no obligation.